SHIPPING AND RETURNS
We're pretty fast
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HOW LONG DOES IT TAKE TO FOR MY NEON SIGN TO ARRIVE?
We know you’re excited.
Most domestic orders ship within 2-3 business days of ordering from. Once your order has shipped you can expect it to take between 6-8 business days to arrive to you! Please allow an additional 2-3 processing days during sale periods and holidays.
RETURNS & EXCHANGES
Since our neon signs are made to order, order cancellation must be done within 24 hours before we get started making it. Once your order is in production, it can’t be cancelled or modified
DAMAGED OR FAULTY GOODS
We hope this doesn’t happen to you, but if it does (our apologies in advance) contact us right away support@nightglowstudio.com and we will get it taken care of for you!
TAXES AND DUTIES
Please note that orders are subjected to customs and duties
CONTACT US
Please contact us at support@nightglowstudio.com if you have any issues with your signs. We'll do our best to find the best solution for you!